Terms + Conditions

Disclaimer: All information offered on this website (the "Site") and social media properties is for informational or educational purposes only. Information offered during any appointment is not a substitute for, nor does it constitute, professional medical, legal, or financial advice. This web site is maintained by Negarra A. Kudumu (the "owner") in her capacity as Founder and Director of Crossroad Healing Arts. The opinions expressed on this web site are the author's own and do not reflect the views of any organization with which the owner has a relationship.  

Copyright: Crossroad Healing Arts © 2016-2022. All Rights reserved. This site is protected by copyright. No part of this website or its contents may be reproduced excluding excerpts that share a link back to www.crossroadhealingarts.com Work may be licensed for non-commercial use by contacting the owner to obtain written permission together with an usage agreement. Work may not be licensed for commercial usage.

Content Attribution: Unless otherwise noted, all images, photographs, video clips, and other visual or written materials that appear as part of this web site are owned, controlled, or licensed by Crossroad Healing Arts. This website uses images of artworks or quotes from books, journals, and newspapers with fair use in mind, and always references authors, artists, and sources. If you are an artist, author, publisher, or agent representing material reproduced on this website, and you do not wish for it to be used, please contact the owner immediately.

Hold Harmless: Clients and all persons interacting with this web site, blog, or social media properties, shall hold Crossroad Healing Arts harmless from all claims, injuries, damages, losses, or suits, including attorney fees, arising out of or resulting from acts of Crossroad Healing Arts in performance of any service. Purchasing our services acknowledges your acceptance of this statement and releases Crossroad Healing Arts from all liability.

Jurisdiction: All services provided are subject to local, state, and federal laws and relevant applicable regulations.

Client-Service Provider Confidentiality: Your privacy and comfort are our priority. We will not share your contact details nor any information provided during any appointment. In the event that sharing information could prove beneficial to the client, Crossroad Healing Arts will request your written permission to share this information with a third party.

Reserve rights: We reserve the right to change the content of this website, blog, social media properties, or any of its pages, shut it down completely, or change the terms and conditions of use at any time.

Appointments: We do not set, nor do we conduct, appointments via text, direct message, social media, FaceTime, WhatsApp or Skype. All appointments must be made via this web site. All other appointments are conducted by Zoom. Upon making your appointment, a Zoom url will be automatically generated and the link is accessible in your confirmation and reminder emails.

Pricing and Payment: We aim to maintain fair and competitive pricing. Prices for services and related works are subject to change at any time. When discounts are offered, they are applicable only to specific services or products and may not be combined with any other discounts.

The list price constitutes the cost of the service, is due in full upon scheduling, and is non-refundable. Clients may pay using PayPal as well as debit and credit cards. We do not accept cash or check.

The price listed on the web site is the only valid price for any product sold on this web site. Clients may pay using PayPal as well as debit and credit cards through the online store. We do not accept cash or check.


Divination Clients will be informed during their session of any recommended works and their purpose. Most of the recommended works will be for the client to perform him or herself at their ancestor altar. If there are any recommended works that must be done by me, the client will be notified in due corse. Once a client agrees to proceed with the work, they will receive a link to purchase. Work commences upon receipt of the client’s explicit agreement and then, only after works have been paid in full. 

We will do our best to complete and ship all works no later than 30 days following the date on which a client pays the deposit; however, each client scenario is different and may require more time to complete. Due to the current COVID-19 pandemic and related supply chain issues, shipping delays vendor delays are the norm. We will do our best to get you your products within 30 days of the order date. Once shipped, we are not responsible for any delays, or other issues, caused by the carrier. 

 

Cancellation, refunds, and related issues:

Services and Subscriptions
All purchases are 100% non-refundable. No exceptions. It is the client’s responsibility to cancel their appointments or subscriptions. Appointment cancellations made 48 hours or more in advance of the appointment, will receive a 100% refund. No shows forfeit the total value of the service. Cancellations made less than 48 hours in advance of the appointment will receive a credit that they may use towards a future appointment. Requests to reschedule an appointment must be made 48 hours in advance of the original appointment. Clients will receive confirmation of their cancelled or rescheduled appointment by email. Any appointments that need to be cancelled by Negarra A. Kudumu | Art + Healing automatically qualify for rescheduling or refund.

Products
There are no refunds on digital products. Refunds for physical products will be considered on a case by case basis at the discretion of the owner upon receipt of documentation which must include a description of the issue and accompanying images. We are not responsible for delays caused by the carrier. We do not accept returns.

Punctuality
It is in your best interest to be punctual and attend all appointments. If you are late by 15 minutes or more, you will receive an email informing you of your ability to reschedule. Appointments cancelled by the client, will not be refunded.

Transferring Your Appointment to a Third Party
You may not book an appointment for yourself and later transfer it to someone else without previously contacting us. In this instance, the 48 hour rule does not apply, your appointment will be immediately cancelled, and you will not receive a refund. If you would like to purchase a service for someone, contact us first at info@crossroadhealingarts.com.

Packages
All packages must be completed within 6 months of the date purchased. The only exception is if Crossroad Healing Arts requires that a client's appointments be shifted. Otherwise, any appointments not completed by the 6 month mark, will be forfeited and will not be refunded.

Crossroad Healing Arts does not offer what cannot be provided. Crossroad Healing Arts reserves the right to refuse or discontinue services to any client for any reason that compromises the efficacious function of its business. In the event of discontinued services, the client will be refunded the amount equal to the unused services.

By browsing and make purchases via this website, or any of its social media properties, you agree to these terms and conditions.